WHAT TO DO

We have a registered funeral director contactable 24 hours a day, 7 days a week.
Phone us on 03 455 2128 and we will assist you.

We understand it can be difficult

When a loved one dies, even if the death was expected, it is an emotional time.

You may feel shocked and confused, with a huge sense of loss.


The many practical arrangements that will be needed may seem daunting but at Gillions, we can help support you through the process and  answer  any questions you may have.


 Family

 Tell family and friends as soon as possible, especially if you are on your own.

Immediate support is comforting, and having help with making the practical arrangements takes pressure off you.

If family need to travel, the sooner they can start making arrangements, the better.

Doctor

If the death happens at home, and was expected, you should phone the doctor as soon as possible so they can verify the death and confirm that they can sign the necessary medical certificate(s).

Once you have confirmation contact us so that we can arrange transferring your loved one into our care.

Care facility


If the death occurs in a hospital, hospice or rest home the staff will contact the doctor.


The nursing staff will also notify the next of kin if not present.


We will liaise with the care facility to arrange the best time to transfer your loved one into our care .

Sudden death

When an unexpected death occurs in the home, hospital or in a public place then the death may need to be referred to the Coroner’s office.  

Any accidental deaths or those that are considered to have been from unnatural causes will always be referred to the Coroner.

In these cases, the police will be involved and they will provide you with contact and liaison information. 

Coronial cases

In cases where the cause of death is not obvious, the doctor or police will notify the Coroner.

The Coroner will carry out further investigative work to determine the cause of death. Unfortunately this process can take some time.

We will liaise with the coronial services to arrange the transfer your loved one into our care .


  We are here to help!